Privacy Policy
Your Privacy. Our Responsibility.
Wisen IT Solutions, Chennai, India, is the data fiduciary responsible for the personal data collected through this website and our training services, and determines the purposes and means of its processing.
Last Updated:
Your Data Collected Responsibly
We collect only the information we need to serve you better.
Stored Securely
We use industry-standard measures to keep your information safe.
Your Rights Protected
You have full control over your personal information and how we use it.
Transparency Always
We are open about our practices and committed to accountability.
1.Information We Collect
We collect information you provide to us and information collected automatically when you use our website, including personal, technical, and cookies information. This covers personal details — name, email, and phone number submitted through enquiry or registration forms; company details provided for corporate training enquiries; technical data such as IP address, browser, and device information collected automatically; and cookies and usage data used to understand how our website is used.
2.How We Use Information
We use your information to respond to enquiries, deliver training services, communicate updates, improve our offerings, and comply with legal obligations.
3.Cookies and Similar Technologies
We use cookies and similar technologies to enhance your experience, analyze performance, and remember your preferences. You can manage cookies through your browser settings at any time.
4.AI-Enabled Learning and Your Data
We are committed to the responsible use of AI in learning. We do not use your personal data to train AI models or to profile you. AI is used only to support and enhance the learning experience, and always under human oversight.
5.Learner Records
Training progress, assessments, and attendance records are retained to issue certificates, track learning outcomes, and support your development. These records are kept secure and confidential.
6.Photographs, Testimonials and Consent
We seek your explicit consent before using any photographs, testimonials, or feedback for promotional purposes. You may withdraw this consent at any time by contacting us.
7.Information Sharing
We do not sell your personal data. Information is shared only with trusted service providers who help us operate, or when required by law. All partners are bound by confidentiality obligations.
8.Data Retention
We retain your information only as long as necessary to fulfil the purposes described in this policy or to comply with legal requirements. When no longer needed, data is securely deleted.
9.Your Rights under the DPDP Act, 2023
You have the Right to Access, the Right to Correction, the Right to Erasure, the right to Withdrawal of Consent, the Right to Grievance Redressal, the Right to Nominate, the Right to Complain to the Board, and the Right to Information and Transparency.
10.Grievance Redressal
If you have a concern about how your personal information has been handled, you may contact our Grievance Officer (Designation: Data Protection Officer) at grievance@wisenitsolutions.com or +91 90031 31555. We acknowledge every grievance within 7 working days and aim to resolve it within 30 working days.
11.Contact Us
For any privacy-related questions, reach us at info@wisenitsolutions.com or +91 900 3131 555, or write to 8, Tamil Nagar, Ramapuram, Chennai - 600 086, Tamil Nadu, India.
12.Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review it periodically.
